rtylr
HELP CENTER

How can we help?

Search our docs, or browse the topics below. Stuck? Email [email protected]and we'll get back to you within a business day.

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Getting started

Create your workspace, configure the first location, invite your team.

  • Create your rtylr workspace
  • Add your first location
  • Invite team members and assign apps
  • Connect your POS hardware

Billing and subscriptions

Plans, invoices, seat proration, upgrades, and cancellation.

  • How per-seat proration is calculated
  • Upgrade from Free to Pro or Scale
  • Download invoices and billing history
  • Update your payment method

Team and permissions

Roles, app access, seat management, and invites.

  • Assign roles to team members
  • Give someone access to a specific app
  • Remove a member and what it means for billing
  • Set up SSO (Scale plan)

Configuration

Set up each app for your business type and workflow.

  • Configure POS for a restaurant
  • Configure POS for retail
  • Set up payroll policies in HR
  • Customize invoice templates in Finance

Integrations

Payments, hardware, email, accounting, and API access.

  • Connect Stripe for card processing
  • Connect Square Reader hardware
  • Export data to QuickBooks or Xero
  • Generate an API key

Security and account

Passwords, MFA, device sessions, audit logs.

  • Enable multi-factor authentication
  • Reset your password
  • Review active sessions
  • Download audit logs
CAN'T FIND IT?

Three ways to reach us.

Live chat
In-app, 9am–9pm EST, Mon–Fri
Start a chat from your workspace
Email support
We respond within 24h on weekdays
[email protected]
Status and uptime
Live incidents and scheduled maintenance
status.rtylr.com

Looking for developer docs?

Full API reference, webhook events, and SDK usage, at docs.rtylr.com. Public for everyone, no login required.

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